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Innovatrix Infotech — home
Starting from $3,500

AI Chatbot Agency — Canada

Canadian businesses are paying for support tickets that should never reach a human, missing leads that come in after 5pm EST, and watching Shopify carts abandon while customers wait for answers that could have been instant. We fix that with custom AI chatbots built on large language models — not the watered-down drag-and-drop tools that every other agency resells. As an AWS Partner with a 12-person engineering team, we build chatbots that actually integrate with your existing stack. Your Shopify store. Your HubSpot or Salesforce CRM. Your internal knowledge base. We have deployed WhatsApp AI agents that achieved 84% first-contact resolution rates and responded in under 3 seconds. That is what a properly engineered chatbot looks like — not a widget with a company logo on it. For Canadian D2C and Shopify brands, the ROI is clear: automate 70% of inbound support queries, free your team for revenue work, and capture every lead that arrives outside business hours. Our sprint-based delivery means you see a working prototype on your real data before you spend anything on production infrastructure. We are DPIIT recognised, AWS Partner certified, and Google Partner accredited. We design every data architecture to comply with PIPEDA — personal information never leaves Canadian or US-Canada compliant infrastructure without your explicit approval. For Quebec-facing operations, we build bilingual (French/English) conversational flows natively.

  • 84% first-contact resolution rate (Bandbox WhatsApp agent)
  • 130 plus hours per month saved on customer support
  • Sub-3 second response time, 24/7 — no human required
  • PIPEDA-compliant data architecture — personal data in compliant infrastructure
  • Bilingual French/English flows for Quebec-facing operations
  • Shopify-integrated — live order status, returns, and payment FAQ handling
50+ Clients Served
4+ Years in Business
UK/AUS/US Overlap
What we build

What does AI Chatbot Agency — Canada include?

WhatsApp AI Agent

Custom AI agents on WhatsApp Business API. Handle order queries, product questions, appointment bookings, and escalations — 24/7 with sub-3-second response times. PIPEDA-compliant data handling.

Website AI Chatbot

LLM-powered chatbots embedded on your site, trained on your documentation, product catalogue, and FAQs. Integrates with Intercom, Chatwoot, or any widget. Bilingual French/English support.

Shopify Support Automation

Shopify-native AI chatbots that query live inventory, order status, and returns logic without a single human touchpoint. Handles Afterpay, Interac, and Stripe Canada payment FAQs natively.

Internal Knowledge Bot

AI assistants for your operations team — trained on SOPs, HR policies, and internal documentation. Deployed on Slack or MS Teams. PIPEDA-compliant data storage.

Lead Qualification Bot

Conversational AI that qualifies inbound leads, books discovery calls, and hands off to your sales team with full context captured — integrated with HubSpot, Salesforce, or Pipedrive.

Bilingual Customer Service Agent

French/English conversational agents for Canadian businesses with Quebec operations. Language detection, bilingual response flows, and escalation paths for both markets.

Service Overview

Everything you need to know about AI Chatbot Agency — Canada

Most Canadian businesses buying AI chatbots in 2026 are making the same mistake: purchasing a SaaS subscription dressed as a custom solution. The result is a bot that cannot answer anything outside its template, breaks when your product catalogue changes, and has your brand name bolted onto someone else's interface.

We build differently. Every chatbot we ship is built on retrieval-augmented generation — the model is grounded in your actual data, your products, your policies, your FAQs. It does not hallucinate. It does not go off-script. It escalates to a human when it should.

Why choose us

Why businesses trust us for AI Chatbot Agency — Canada

0%

FCR Rate

84% First-Contact Resolution

Our Bandbox WhatsApp AI agent resolved 84% of support queries without human involvement, responding in under 3 seconds. This is the engineering standard we hold every engagement to.

0hrs

Saved Monthly

130 Hours Per Month Saved

Real number from a real client engagement. We engineer for this outcome specifically — not an average across a portfolio.

PIPEDA

Compliant

PIPEDA-Compliant by Design

Data architecture that keeps Canadian customer personal information in compliant infrastructure. Not a checkbox we add at the end — it is built into the system design from day one.

AWS

Certified Partner

AWS Partner

As an AWS Partner, we deploy on infrastructure that meets Canadian data sovereignty requirements. No third-party SaaS that stores your customers data in unknown jurisdictions.

FR/EN

Bilingual Native

Bilingual Capability

Native French/English conversational flows for Canadian businesses serving Quebec markets. Bill 96 aware. Language detection built in.

Prototype

Before You Commit

Fixed-Price Prototype First

You see a working bot on your actual data before committing to production. If Sprint 1 does not meet spec, Sprint 2 is free. No other agency in Canada offers this.

Our tech stack

Technologies we use for AI Chatbot Agency — Canada

Backend

OpenAI GPT-4o
Claude (Anthropic)

Database

Pinecone and pgvector

DevOps

AWS (Lambda, Bedrock, Canadian region)

Tools

n8n (self-hosted)
WhatsApp Business API
Chatwoot
Shopify Storefront API
Client stories

What our clients say

Honest words from people who've been through the process. No stock photos, no made-up companies.

When two freelancers ran away with our money, we had lost all trust in agencies. Innovatrix didn't just rebuild our store — they rebuilt our confidence. Four years later, we've gone from one lakh to over one crore in revenue. They're not our vendor, they're our technology partner.
G

Garima Ahuja

Co-founder, FloraSoul India

We had jewellery but no digital presence. Innovatrix gave us a Shopify store that actually feels like walking into a jewellery showroom. The tiered discounts and WhatsApp integration alone doubled our repeat customers. We went from zero online orders to processing 50+ orders a day within four months.
M

Mukesh Sethiya

Founder, Zevarly

Before this system, our team was glued to their phones all day just answering the same questions over and over. Now those hours are back, and our customers actually get faster responses than when we were doing it manually. Rishabh and his team understood our operations deeply before writing a single line of code.
A

Aman Bahri

Director, Bandbox Group

Industries we serve

Industries we help with AI Chatbot Agency — Canada

Ecommerce and D2C

Order support, product discovery, returns automation for Shopify stores with Afterpay and Interac payment FAQ handling.

Professional Services

Appointment booking, FAQ handling, lead qualification for Canadian law firms, consultancies, and agencies.

Logistics and Fulfilment

Shipment tracking, exception handling, and customer notifications for Canadian logistics and last-mile providers.

Healthcare and Allied Health

Appointment reminders, intake form automation, and policy FAQ bots — PIPEDA-compliant architecture for Canadian health businesses.

Questions answered

Common questions about AI Chatbot Agency — Canada

Still have questions?

Our team typically responds within 24 hours.

Get in touch
Certified Partners

Recognised by the platforms you already trust.

Government registrations, platform partnerships, and ecosystem credentials that verify the operating standards behind every engagement.

DPIIT Recognised Startup badge
DPIIT Recognised Startup
MSME Registered badge
MSME Registered
Shopify Partner badge
Shopify Partner
AWS Partner badge
AWS Partner
Google Partner badge
Google Partner
Meta Business Partner badge
Meta Business Partner
Payment Options

Pay the way that works for you

We accept every major payment method globally — from cards and PayPal to international bank transfers, India-specific UPI, and direct NEFT/RTGS.

Stripe

Cards & digital wallets

Visa · Mastercard · Apple Pay · Google Pay · AMEX

PayPal

Global online payments

PayPal balance · Linked cards · Bank accounts

Wise

International bank transfer

USD · GBP · EUR · AUD · CAD · SGD · AED + 40 more

Razorpay

India — all local methods

UPI · Net Banking · Cards · Wallets · EMI

Bank Transfer

Direct NEFT / RTGS transfer

All Indian banks · Same-day RTGS · NEFT · IMPS

All transactions are processed securely. We never store card details.
Get started

Ready to talk about your project?

Whether you have a clear brief or an idea on a napkin, we'd love to hear from you. Most projects start with a 30-minute call — no pressure, no sales pitch.

No upfront commitmentResponse within 24 hoursFixed-price quotes