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Ecommerce Brands

Your Shopify Store Runs on 40 Manual Tasks a Day. We Eliminate Most of Them.

We build custom AI automation workflows for D2C brands, fashion labels, wellness stores, and gifting businesses — connecting Shopify to your entire stack using n8n, Make.com, and Python. Fixed price. 2-week delivery. No SaaS subscriptions.

50+ Clients Served
4+ Years in Business
UK/AUS/US/UAE Overlap
The real problem

What's holding Ecommerce Brands back

Every order spawns 6 manual steps

New order comes in. Someone copies it to a sheet. Someone pings the warehouse. Someone sends the tracking. Someone requests a review. None of this should involve a human. On 50+ projects we have seen this exact ops tax kill growth teams.

Your COD business is leaking money

Cash-on-delivery orders that never get confirmed. NDRs that sit unworked for 3 days. Prepaid conversion opportunities missed because there was no follow-up sequence. For most Indian D2C brands this is a 12–18% revenue leak sitting in plain sight.

Customer data lives in 5 different places

Shopify has purchase history. WhatsApp has conversations. The sheet has returns. Klaviyo has email events. None of it is connected. So you run the same acquisition campaigns to people who already bought — and miss the ones who are about to churn.

Your Meta and Google ads run on stale inventory

A product sells out at 11pm. Your dynamic ad is still running at 8am. Your ROAS report looks broken. Your spend on out-of-stock SKUs is a silent budget drain that most brands do not even track until a monthly audit.

What we build

Everything a Ecommerce Brands brand needs to grow

Order & Fulfilment Automation

New order fires a webhook → n8n creates the courier booking on Shiprocket/Delhivery/EasyEcom → notifies warehouse on Slack/WhatsApp → sends branded tracking update to customer. Zero manual steps from purchase to dispatch.

COD-to-Prepaid Conversion Flow

Detect cash-on-delivery orders the moment they are placed. Trigger a timed sequence — WhatsApp message at T+10 min, email at T+30, SMS at T+2hr — offering a small prepaid incentive. We have seen this shift 15–22% of COD orders to prepaid on active flows.

Multi-Channel Abandoned Cart Recovery

Shopify abandoned checkout webhook fires into n8n. The workflow branches by cart value: high-value carts get a personal WhatsApp + email + offer; low-value carts get a single email. Timing is configurable — we tune it per brand. Kills cart abandonment leakage systematically.

Inventory Intelligence & Restock Alerts

SKU-level stock monitoring via Shopify API. When any variant dips below your configured threshold, the workflow fires: Slack alert to ops team, pauses the ad set on Meta, emails your supplier with a pre-filled reorder template. No more stockouts that you find out about from an angry customer.

Post-Purchase Retention Engine

Delivery confirmed → review request on WhatsApp at T+24hr → loyalty reward email at T+48hr → cross-sell sequence at T+7 days based on product category purchased. For customers inactive 30+ days, a separate win-back flow kicks in automatically.

CRM Sync & Behavioural Segmentation

Every Shopify event — purchase, refund, product view, return — flows into your CRM or email platform in real time. Customers are auto-tagged by AOV tier, purchase frequency, category affinity, and churn risk. Your Klaviyo or Mailchimp segments stay current without a single manual export.

Live Ad Feed Synchronisation

Product catalogue changes in Shopify — price update, new variant, inventory zero — trigger an immediate feed refresh to Meta Commerce Manager and Google Merchant Center. Out-of-stock products get paused from active ad sets automatically. Your ROAS stops bleeding from spend on unavailable SKUs.

Returns & Refund Processing

Customer submits a return request → policy eligibility check → if approved, courier pickup is scheduled automatically via API → refund initiated in Shopify → CRM note created → ops team notified. What used to take 3 days of back-and-forth now runs in under 2 hours.

Why choose us

Why Ecommerce Brands brands choose Innovatrix

Shopify Partner

Official

Shopify Partner + Automation Specialist — Same Team

Most automation agencies do not understand Shopify deeply. Most Shopify agencies do not build automation. We are an official Shopify Partner who also builds production-grade n8n and Make.com workflows. The result is automations that actually understand how Shopify data is structured — webhooks, GraphQL, fulfilment APIs, metafields — not generic Zap-style connectors that break at edge cases.

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Hidden fees

You Own Everything. No Ongoing Platform Tax.

When we build your automation on n8n self-hosted or Make.com, you own the workflows. There is no ongoing retainer owed to us for the automation to keep running. We build, we hand over, we document. This is structurally different from SaaS automation tools that charge per task and get expensive fast as your order volume grows.

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Projects delivered

India-Specific Ecommerce Context Built In

We have built automation for Indian D2C brands. We understand COD economics, Shiprocket and Delhivery API behaviour, WhatsApp Business API limits, UPI payment webhooks, and the specific way Indian ecommerce ops teams work. This is not a generic global playbook applied to India.

0weeks

Sprint delivery

Fixed Price. Sprint-Based. No Scope Creep.

Every automation project runs in 2-week sprints with a fixed price agreed upfront. You know what you are getting, what it costs, and when it will be live before we start. Our DPIIT recognition as a government-recognised startup is part of why clients across India and the GCC trust us with production systems.

How it works

Our process — start to finish

  1. Discovery & Strategy

    We learn your business, goals, and users. You get a clear project brief, timeline, and cost estimate — no surprises.

  2. Design & Prototype

    High-fidelity wireframes and interactive prototypes so you can see exactly what we will build before a line of code is written.

  3. Build & Integrate

    Iterative sprints with weekly demos. We integrate your existing tools and follow best practices for performance and security.

  4. QA & Launch

    Thorough testing across devices and browsers. We handle deployment, DNS, and go-live with zero downtime.

  5. Support & Grow

    Ongoing maintenance, performance monitoring, and feature iteration so your product keeps improving after launch.

Typical timeline: 10 weeks
Certified Partners

Recognised by the platforms you already trust.

Government registrations, platform partnerships, and ecosystem credentials that verify the operating standards behind every engagement.

DPIIT Recognised Startup badge
DPIIT Recognised Startup
MSME Registered badge
MSME Registered
Shopify Partner badge
Shopify Partner
AWS Partner badge
AWS Partner
Google Partner badge
Google Partner
Meta Business Partner badge
Meta Business Partner
Questions answered

Common questions from Ecommerce Brands founders

Still have questions?

Our team typically responds within 24 hours.

Get in touch
Get started

Ready to talk about your project?

Whether you have a clear brief or an idea on a napkin, we'd love to hear from you. Most projects start with a 30-minute call — no pressure, no sales pitch.

No upfront commitmentResponse within 24 hoursFixed-price quotes