AI Chatbot Development
Intelligent chatbots powered by GPT-4, Claude, or custom models. Handles customer support, lead qualification, and appointment booking.
Innovatrix Infotech is an AI automation company in Kolkata that builds n8n-first workflows, LLM agents, and WhatsApp AI systems for businesses that are serious about ROI. We have proven this in production: Bandbox (130+ staff hours saved monthly, 84% AI resolution rate, <3s response time) and our own marketing stack (80+ hours/month saved, 130 blog posts published, <3 minute lead response time with zero marketing headcount). Self-hosted on your infrastructure. Your data stays yours. Based in Sector V, Kolkata.
Intelligent chatbots powered by GPT-4, Claude, or custom models. Handles customer support, lead qualification, and appointment booking.
End-to-end automation of repetitive business processes using Make, Zapier, n8n, or custom Node.js pipelines.
Automated extraction, classification, and summarisation of invoices, contracts, emails, and other business documents.
Bespoke machine learning models for prediction, classification, recommendation, and anomaly detection on your data.
Natural language dashboards, automated reporting, and predictive analytics that turn raw data into actionable insights.
Retrieval-Augmented Generation (RAG) systems that let your team query internal knowledge bases using natural language.
We build AI solutions that work reliably in production — with proper error handling, fallbacks, rate limiting, and monitoring. Not just demos.
Your data stays yours. We implement on-premise options, data anonymisation, and compliance with GDPR and data protection regulations.
Every automation project starts with an ROI calculation. We track time saved, error reduction, and cost savings to prove the value.
Critical decisions always have human oversight. Our AI augments your team's capabilities rather than replacing human judgement.
Uptime on AI Systems
We're software engineers who specialise in AI, not AI researchers who dabble in software. Your automation will be production-grade from day one.
AI Provider Partners
We work with OpenAI, Anthropic, open-source models, and custom fine-tuned models. We recommend the best tool for your specific use case and budget.
Avg. Time Saved
Average client sees 60-80% reduction in manual processing time within 30 days of deployment.
Code Ownership
We build on open standards and provide full source code. You own everything. Switch providers or bring development in-house anytime.
We map your current workflows, identify automation opportunities, and calculate potential ROI. Deliverable: automation opportunity report with prioritised recommendations.
Technical architecture, AI model selection, data pipeline design, and integration planning. We prototype key interactions for your approval.
Develop automation pipelines, train or fine-tune AI models, build APIs, and create user interfaces. Iterative development with weekly demos.
Accuracy testing, edge case handling, load testing, and human-in-the-loop validation to ensure the AI performs reliably in production.
Deploy to your infrastructure, integrate with existing tools (CRM, ERP, email), and configure monitoring and alerting.
Ongoing performance monitoring, model retraining, accuracy improvements, and expansion to new automation opportunities.
Discover what our community is sharing about their experience
“When two freelancers ran away with our money, we had lost all trust in agencies. Innovatrix didn't just rebuild our store — they rebuilt our confidence. Four years later, we've gone from one lakh to over one crore in revenue. They're not our vendor, they're our technology partner.”
Garima Ahuja
Co-founder, FloraSoul India
“Before this system, our team was glued to their phones all day just answering the same questions over and over. Now those hours are back, and our customers actually get faster responses than when we were doing it manually. Rishabh and his team understood our operations deeply before writing a single line of code.”
Aman Bahri
Director, Bandbox Group
“When two freelancers ran away with our money, we had lost all trust in agencies. Innovatrix didn't just rebuild our store — they rebuilt our confidence. Four years later, we've gone from one lakh to over one crore in revenue. They're not our vendor, they're our technology partner.”
Garima Ahuja
Co-founder, FloraSoul India
“Before this system, our team was glued to their phones all day just answering the same questions over and over. Now those hours are back, and our customers actually get faster responses than when we were doing it manually. Rishabh and his team understood our operations deeply before writing a single line of code.”
Aman Bahri
Director, Bandbox Group
“When two freelancers ran away with our money, we had lost all trust in agencies. Innovatrix didn't just rebuild our store — they rebuilt our confidence. Four years later, we've gone from one lakh to over one crore in revenue. They're not our vendor, they're our technology partner.”
Garima Ahuja
Co-founder, FloraSoul India
“Before this system, our team was glued to their phones all day just answering the same questions over and over. Now those hours are back, and our customers actually get faster responses than when we were doing it manually. Rishabh and his team understood our operations deeply before writing a single line of code.”
Aman Bahri
Director, Bandbox Group
“When two freelancers ran away with our money, we had lost all trust in agencies. Innovatrix didn't just rebuild our store — they rebuilt our confidence. Four years later, we've gone from one lakh to over one crore in revenue. They're not our vendor, they're our technology partner.”
Garima Ahuja
Co-founder, FloraSoul India
“Before this system, our team was glued to their phones all day just answering the same questions over and over. Now those hours are back, and our customers actually get faster responses than when we were doing it manually. Rishabh and his team understood our operations deeply before writing a single line of code.”
Aman Bahri
Director, Bandbox Group
“We had jewellery but no digital presence. Innovatrix gave us a Shopify store that actually feels like walking into a jewellery showroom. The tiered discounts and WhatsApp integration alone doubled our repeat customers. We went from zero online orders to processing 50+ orders a day within four months.”
Mukesh Sethiya
Founder, Zevarly
“We had jewellery but no digital presence. Innovatrix gave us a Shopify store that actually feels like walking into a jewellery showroom. The tiered discounts and WhatsApp integration alone doubled our repeat customers. We went from zero online orders to processing 50+ orders a day within four months.”
Mukesh Sethiya
Founder, Zevarly
“We had jewellery but no digital presence. Innovatrix gave us a Shopify store that actually feels like walking into a jewellery showroom. The tiered discounts and WhatsApp integration alone doubled our repeat customers. We went from zero online orders to processing 50+ orders a day within four months.”
Mukesh Sethiya
Founder, Zevarly
“We had jewellery but no digital presence. Innovatrix gave us a Shopify store that actually feels like walking into a jewellery showroom. The tiered discounts and WhatsApp integration alone doubled our repeat customers. We went from zero online orders to processing 50+ orders a day within four months.”
Mukesh Sethiya
Founder, Zevarly
“We had jewellery but no digital presence. Innovatrix gave us a Shopify store that actually feels like walking into a jewellery showroom. The tiered discounts and WhatsApp integration alone doubled our repeat customers. We went from zero online orders to processing 50+ orders a day within four months.”
Mukesh Sethiya
Founder, Zevarly
“We had jewellery but no digital presence. Innovatrix gave us a Shopify store that actually feels like walking into a jewellery showroom. The tiered discounts and WhatsApp integration alone doubled our repeat customers. We went from zero online orders to processing 50+ orders a day within four months.”
Mukesh Sethiya
Founder, Zevarly
“We had jewellery but no digital presence. Innovatrix gave us a Shopify store that actually feels like walking into a jewellery showroom. The tiered discounts and WhatsApp integration alone doubled our repeat customers. We went from zero online orders to processing 50+ orders a day within four months.”
Mukesh Sethiya
Founder, Zevarly
“We had jewellery but no digital presence. Innovatrix gave us a Shopify store that actually feels like walking into a jewellery showroom. The tiered discounts and WhatsApp integration alone doubled our repeat customers. We went from zero online orders to processing 50+ orders a day within four months.”
Mukesh Sethiya
Founder, Zevarly
Automated product descriptions, customer service chatbots, and demand forecasting.
Document automation, contract analysis, and intelligent scheduling.
Patient intake automation, medical document processing, and appointment reminders.
Lead qualification bots, property description generation, and market analysis.
Invoice processing, fraud detection, and automated financial reporting.
Tutoring chatbots, automated grading, and personalised learning paths.
| Feature | Our Approach | Freelancer | In-House |
|---|---|---|---|
| Production Readiness | Enterprise-grade | Proof of concept | Varies widely |
| AI Model Selection | Vendor-agnostic | Single provider | Research heavy |
| Data Privacy | GDPR-compliant | Often overlooked | Internal policy |
| ROI Tracking | Built-in metrics | Not measured | Manual tracking |
| Ongoing Optimisation | Retainer plans | Project-based only | Dedicated team needed |
| Time to Value | 4-6 weeks | 8-12 weeks | 3-6 months |
Production Readiness
AI Model Selection
Data Privacy
ROI Tracking
Ongoing Optimisation
Time to Value
Government registrations, platform partnerships, and ecosystem credentials that verify the operating standards behind every engagement.


We accept every major payment method globally — from cards and PayPal to international bank transfers, India-specific UPI, and direct NEFT/RTGS.
Stripe
Cards & digital wallets
Visa · Mastercard · Apple Pay · Google Pay · AMEX
PayPal
Global online payments
PayPal balance · Linked cards · Bank accounts
Wise
International bank transfer
USD · GBP · EUR · AUD · CAD · SGD · AED + 40 more
Razorpay
India — all local methods
UPI · Net Banking · Cards · Wallets · EMI
Bank Transfer
Direct NEFT / RTGS transfer
All Indian banks · Same-day RTGS · NEFT · IMPS
Whether you have a clear brief or an idea on a napkin, we'd love to hear from you. Most projects start with a 30-minute call — no pressure, no sales pitch.
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